Support

We can help.

If Nama is not behaving, send a note and include the device, iOS version, and what you were trying to do.

Email Support

Quick Checks

  • If Hear It is silent, install the Persian voice in iOS Settings under Accessibility, Spoken Content, Voices, Persian.
  • If capture fails, confirm Camera and Photo Library permissions are enabled for Nama.
  • If pronunciation practice cannot record, confirm Microphone permission is enabled for Nama.
  • If a generated card looks wrong, try another photo with the object or text filling more of the frame.

What To Include

  • Your iPhone model and iOS version.
  • The screen you were on: Capture, Review, Library, Practice, or Settings.
  • Whether you were on Wi-Fi or cellular data.
  • A short description of what happened and what you expected.

Nama does not require an account. Please do not send sensitive personal photos unless they are necessary to understand the issue.